This return policy applies to all products purchased on hubnary.shop to protect users’ basic after-sales rights.
I. Return Application Period
Users can apply for a return within 30 days of receiving the goods.
Orders received after 30 days may not be eligible for return applications.
II. Return Conditions
Returns are generally possible in the following situations:
Product has quality issues
Received goods do not match the order description
Goods were damaged during transportation
Returned goods must be in basically intact condition and accompanied by relevant order information.
III. Refund Processing Time
After the return application is approved and the goods are confirmed:
Refunds will be processed within 3 days and returned to the original payment account.
IV. Fee Explanation
Under the condition of a return, refunds will be processed based on the actual amount paid for the order.
For returns due to personal reasons, the specific processing method may be assessed based on the actual situation.
V. Notes
Due to continuous losses, the merchant has decided to clear out inventory at a loss. We will still strive to ensure the normal operation of basic after-sales services, but some procedures may be reasonably adjusted based on actual operating conditions.
VI. Contact Us
For returns or inquiries, please contact us via:
Email: jeffrey.schwab@hubnary.shop
Phone: 5859933720